Last Updated: 9/1/2025
1. Introduction
Welcome to OncoLink Africa. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web platform.
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Personally identifiable information, such as your name, email address, and phone number, that you voluntarily give to us when you register with the Site or when you choose to participate in various activities related to the Site. You are under no obligation to provide us with personal information of any kind; however, your refusal to do so may prevent you from using certain features of the Site.
- Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
- AI Interaction Data: Questions and information you provide to our AI chatbots and tools. We strive to anonymize this data where possible and use it solely for improving our services. We do not store personally identifiable health information (PII) linked to your account unless explicitly consented for a specific feature (e.g. personalized treatment calendar - future feature).
3. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Create and manage your account.
- Email you regarding your account or order.
- Improve the operation of the Site and our AI models.
- Monitor and analyze usage and trends to improve your experience with the Site.
- Respond to your questions and offer support.
4. Disclosure of Your Information
We will not share your information with third parties except in the circumstances described in this Privacy Policy or with your consent.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at: privacy@oncolink.co.ke
This is a template Privacy Policy. For a real application, consult with a legal professional to ensure compliance with all applicable laws and regulations (e.g., GDPR, CCPA, local data protection laws in African countries).